Privacy Policy for theoryexam

Thank you for choosing to be part of our community at TheoryExam.co.uk (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at in**@***************am.com.

When you visit our website https://drivingtheoryexam.com/ and use our services, you trust us with your personal information. We take your privacy very seriously. This privacy policy aims to explain clearly what information we collect, how we use it, and what rights you have regarding it. If you do not agree with any terms in this privacy policy, please discontinue the use of our website and services.

This privacy policy applies to all information collected through our website (https://drivingtheoryexam.com) and/or any related services, sales, marketing, or events (collectively referred to in this policy as the “Sites”).

Please read this privacy policy carefully to make informed decisions about sharing your personal information with us.

WHAT INFORMATION DO WE COLLECT?

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our Sites. This information does not reveal your specific identity (such as your name or contact information) but may include:

• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name
• Country and location
• Information about how and when you use our Sites

This information is primarily needed to maintain the security and operation of our Sites and for internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

Information Collected from Other Sources

We may collect limited data from public databases, marketing partners, and other external sources. Examples include:

• Social media profile information
• Marketing leads
• Search results and links (such as sponsored links)

HOW DO WE USE YOUR INFORMATION?

We use personal information collected via our Sites for various business purposes, including:

• To fulfill and manage your orders – processing payments, handling returns, and ensuring customer support.
• To enforce our terms, conditions, and policies.
• To respond to legal requests and prevent harm – including investigating fraudulent activities.
• For business analytics and improvements – such as identifying usage trends, evaluating marketing campaigns, and improving user experience.

We process your data based on legitimate business interests, contractual necessity, legal compliance, and your consent.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We may share your data under the following circumstances:

• With your consent – when you explicitly agree to share information.
• For legal compliance – if required by law, court order, or government regulations.
• To protect rights and prevent fraud – including security threats or illegal activities.
• With service providers – including third-party vendors, contractors, and consultants who help operate our business.
• During business transfers – if we merge, sell, or transfer assets, your information may be transferred.

WHO WILL YOUR INFORMATION BE SHARED WITH?

We only share your information with the following third parties:

• Cloud Storage & Hosting – Firebase Hosting, AWS
• Payment Processing – PayPal
• Marketing & Analytics – Google Analytics, Facebook Pixel, Google Ads

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we use cookies and similar tracking technologies to collect and store your information. These help improve your user experience by remembering preferences and tracking website performance. You can manage your cookie settings in your browser.

HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy unless required by law. Generally, we keep your data for up to two years unless a longer retention period is required for legal, tax, or regulatory purposes.

When we no longer need your information, we will delete or anonymize it securely.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate technical and organizational security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security. We recommend accessing our services only from secure networks.

DO WE COLLECT INFORMATION FROM MINORS?

No, we do not knowingly collect or market to children under 18 years of age. If we discover that we have collected data from minors, we will take immediate steps to delete such information. If you believe we have collected data from a minor, please contact us at in**@***************am.com.

WHAT ARE YOUR PRIVACY RIGHTS?

In certain regions, such as the European Economic Area (EEA), you have rights under data protection laws, including:

• The right to access and obtain a copy of your personal data.
• The right to request correction or deletion.
• The right to restrict processing.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise these rights, contact us at in**@***************am.com.

If you are a resident of the EEA and believe we are unlawfully processing your data, you have the right to file a complaint with your local data protection authority.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers and mobile operating systems have a “Do-Not-Track” (DNT) feature. However, no uniform technology standard has been established. As such, we do not currently respond to DNT signals. If a standard emerges, we will update this policy accordingly.

DO WE MAKE UPDATES TO THIS POLICY?

Yes, we may update this policy periodically. Any changes will be reflected by an updated “Revised” date. If significant changes occur, we may notify you through email or our website.

We encourage you to review this privacy policy regularly.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any questions or concerns about this privacy policy, you can contact us at:

• Email: in**@***************am.com
• Website: www.drivingtheoryexam.com
• Support Phone: +44 07378 169774